# Example: Real Estate Agents and Home Sellers

<span style="font-size: 12.0pt; line-height: 107%;">The principal-agent problem (or agency dilemma) arises when one person (the "agent") is allowed to make decisions on behalf of another person (the "principal"), but their interests may not necessarily align. </span>

**<span style="font-size: 12.0pt; line-height: 107%;">Scenario</span>**<span style="font-size: 12.0pt; line-height: 107%;">: Imagine you want to sell your house, and you hire a real estate agent to represent you in the sale.</span>

**<span style="font-size: 12.0pt; line-height: 107%;">Principal</span>**<span style="font-size: 12.0pt; line-height: 107%;">: You, the homeowner. </span>

**<span style="font-size: 12.0pt; line-height: 107%;">Agent</span>**<span style="font-size: 12.0pt; line-height: 107%;">: Real estate agent.</span>

**<span style="font-size: 12.0pt; line-height: 107%;">Interests</span>**<span style="font-size: 12.0pt; line-height: 107%;">:</span>

- **<span style="font-size: 12.0pt; line-height: 107%;">Your interest</span>**<span style="font-size: 12.0pt; line-height: 107%;"> (as the principal) is to sell your house for the highest price possible.</span>
- **<span style="font-size: 12.0pt; line-height: 107%;">The real estate agent's interest</span>**<span style="font-size: 12.0pt; line-height: 107%;"> (as the agent) might be to sell the house as quickly as possible.</span>

**<span style="font-size: 12.0pt; line-height: 107%;">Problem</span>**<span style="font-size: 12.0pt; line-height: 107%;">: Suppose your house could be sold for $300,000 if you wait for a couple of months, or $280,000 if sold within a week. Selling for the higher price would net you an additional $20,000 (less a small increase in the agent's commission).</span>

<span style="font-size: 12.0pt; line-height: 107%;">However, from the agent's perspective, waiting might only increase their commission by a small amount, say $500 (if we assume a 2.5% commission rate). They might prefer to make a quick sale, get the commission earlier, and move on to other clients. Hence, the agent might not be as motivated to wait for a higher offer, whereas you, as the homeowner, might prefer to wait for the potential of an extra $20,000.</span>

**<span style="font-size: 12.0pt; line-height: 107%;">Solution</span>**<span style="font-size: 12.0pt; line-height: 107%;">: To mitigate the principal-agent problem, contracts can be designed to better align the interests of the principal and agent. For instance, a homeowner could offer a bonus to the agent if the house sells above a certain price threshold, or the commission structure could be progressive based on the sale price.</span>